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October 12, Tuesday
12:00 – 13:30

We will discuss some management problems that a minimarket manager may encounter. We consider the simplistic situation in which there are two checkout counters, with one of them operating as an express line. As will be explained, managing this extra simple situation is usually problematic. We will then give examples of some favorable circumstances in which the management problem suddenly becomes easy. Some of these examples are surprising to say the least and involve some of the greatest achievements of human intelect. No prior minimarket work experience is assumed.